RE: Consumers warned against purchasing products online which can cause them harm
The National Regulator for Compulsory Specifications (NRCS) would like to warn consumers of the risk associated with products that are sold online without going through the necessary pre-approval process to determine their compliance with the safety requirements.
All products that are covered by various NRCS’ Compulsory Specifications should be submitted to the NRCS for pre-approval before they enter the South African market. Through this process, an applicant, importer or manufacturer of regulated products is required to submit a sample of a product and a full test report acquired from an accredited testing facility for examination, testing or analysing to determine compliance with the relevant Compulsory Specifications that are in force.
Once this process is concluded and depending on the outcome, the applicants are granted the Letter of Authority Certificate if applications conform
s to safety requirements which allows them to sell their products or their applications are rejected and products are prohibited from being sold.
Electrical and Automotive products top the list of these products that are sold online and most of them have been found to be non-compliant and thus pose danger to consumers.
The NRCS is mindful of the economic challenges faced by many people which by enlarge is the driving force behind these online purchases as most of the products are sold cheaper however cautions consumers to be alert and to demand products that are safe.
Online shopping hinders the NRCS from fully enforcing its mandate of protecting consumers against unsafe products offered by unscrupulous businesses as these are shipped directly to consumers without their safety determined and subsequent approval granted if compliant.
The organisation would also like to encourage businesses to ensure compliance of their products to avoid being subjected to the sanctioning process where their products are confiscated, destroyed and penalties imposed.
For media interviews, please contact Mirriam Moswaane on 012 482 8826 / 083 364 2007
ISSUED BY THE NATIONAL REGULATOR FOR COMPULSORY SPECIFICATIONS (NRCS).