Any individual or organization may contact CMM concerning suspected non-complying commoditiesthat may be available in the market. When reporting such concerns of suspected non-complying commodities, the following information will be required by CMM:
- Full description of the suspected non-complying commodity.
- Name of the importer, seller or supplier who has supplied the commodity.
- Physical address and contact details of the importer, seller or supplier.
Reporters are advised to keep the following evidence:
On receipt of such reports CMM will conduct an investigation into the suspected non-complying commodities in terms of the powers vested in accordance with Act No. 5 of 2008. CMM will take any actions needed that may be necessary in terms of vested powers in accordance with Act No. 5 of 2008 to prevent the availability of non-complying commodities to the consumer.
The reporter will be notified of the outcome of the investigation verbally (if the concern was received verbally) or in writing (if the concern was received in writing) within the limits of Section 32 of Act No. 5 of 2008.
Please note that the name of the person or organisation reporting a concern to CMM will not be divulged to the alleged contravener, unless specifically authorised by the reporter.
CMM inspectors maintain constant surveillance over manufacturers, importers and retailers of the regulated products for which it responsible.
Contact details of CMM:
Tel. No.: +27 12 428-6377
Fax No.: +27 12 428-6513 / -6596